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How does it Work?

Patients check-in through the app, website or walk-in... Urgent and Emergency Care centers manage patient flow to rooms plus check-out with PM/EMR Integration... Admins manage and review Analytics.

CheckIns allowed us to increase our patient volumes seen in all clinics by metering the patient flow. We estimate that we are seeing between 5-7 additional patients per day which has resulted in increased revenue by more than 10%

CEO - Juliet Breeze, MD (Next Level Urgent Care - Houston, TX)

Features

Please review some of the features of the mobile app. All customers will receive a fully custom branded app that will be utilized by their customers. 

Mobile Screenshot - Get in line

Get in Line

The app is very easy to navigate. When first opened, the main button allows for patients to search for the nearest Urgent Care center.

Mobile Screenshot - Location Lookup

Location Lookup

The patients current Geo Location from their phone is matched with the closest Urgent or Emergency Care location.

Mobile Screenshot Patient Info

Patient Check-In Info

Patients manage and enter demographic information which provides the center initial information about the patient.

Mobile Screenshot Check-In Status

Check-In Status

The app will show the users current place in line with a button allowing the patient to review more details and directions.

Mobile Screenshot SMS Text Notification

SMS Text Notification

When the patient has entered into the Ready Queue, they will receive an Email, SMS Text or Voice notification to come to the center.

Mobile Screenshot Details

Check-In Details

Patients can get driving directions to the center, view their current status in line and remove themselves if they can't make it.

Room management dashboard screenshot

Room Management Dashboard

Manage patients and rooms at each location

  • Walk in Patients are checked in using Kiosk or Front Desk
  • Drag and Drop Patients into rooms
  • Ready and Not Ready Queues, Urgent and on Hold Statuses
  • Visual timers for all Rooms and Queues
  • Integration with your Electronic Medical Records Systems
Customization dashboard screenshot

Manage and Analyze

Customize for your business

  • Update and Manage number of rooms and queues
  • Set Open and Close check-in times and turn check-in capability off when not needed
  • Manage SMS Text, Voice and Email Notifications for each location
  • Management of RX Discount prescription plan through Singlecare
  • View and Download check-ins based on date range
  • View analytics: Total check-ins, Mobile check-ins, Walk-In check-ins, Average time in queues and rooms, Map plots of all check-ins and their geo-locations and more...

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